Franklin Kia
Franklin Kia Overview
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Franklin Kia has 2.2 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: New ownersip changes and staff.
Cons: Isolated and held hostage for 5 hours.Review authors value the most Location. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Problems
Awesome A+
- New ownersip changes and staff
NEVER SHOP AT FRANKLIN KIA
NEVER SHOP AT FRANKLIN KIA Let me tell you what happened to my wife and I when we went to buy a used vehicle at Franklin Kia and after you hear it let me know if you wouldn't feel the same way. I want everybody to know about the worst car buying experience I've ever had at Franklin Kia.
To give it a little background we visited Franklin Kia back when it was run by the "Keeping It Awesome" manager, but we had a bad time when we looked at a car we must have been there for 4 hours before we just said forget about it and left. So then they finally came under New Management, we thought "well let's give him a shot", so we went in and the new manager was like "Oh No, we're not that same car dealership. We're super friendly, everything's great, if you buy a car here, even if it says "As-Is", we'll take care of you". So, we were looking at a used Kia Soul and it took us about 3 weeks of negotiating the price with the dealership, but we finally agreed on a price and the salesman said, come visit tonight and we'll sign the paperwork.
When we get there, the salesman has us take another test drive, just to make sure we still wanted the car. We said, let's buy it, but as we're in their waiting room giving them our Insurance paperwork and getting out the Checkbook, we noticed someone else taking a Test Drive in the car we said we were going to buy.
After a few minutes, the salesman comes back and says "Oh, I'm sorry, but the car has just been sold". I will NEVER go back to Franklin Kia.
Kia Motors Car Review
Franklin Kia - 2016 Kia Motors Soul Car Review from Clarksville, Tennessee
Franklin Kia - Kia Motors Car Review from Memphis, Tennessee
RIGHT CAR WRONG PRICE.
I HAD A SIMILAR EXPERIENCE. THE DIFFERENCE BEING I ONLY WANTED TO LOOK AROUND.
I WAS SHOWN A FEW KIA'S TO TEST DRIVE; THE PRICE WAS AROUND 18,000 AND THAT WAS OK, HOWEVER I WANTED A BLUE COLOR AND A SUNROOF. I WAS READY TO LEAVE WHEN THE SALEPERSON JUST HAPPEN UPON A BLUE SOUL. SHE MENTIONED THE DIFFERENT THINGS ON THE CAR AND SAID SHE WOULD CHECK ON WHETHER THEY COULD PUT IN A SUNROOF. IN WALKS THE FINANCE GUY,(VERY SLICK AND SURE OF HIMSELF).
AFTER GETTING A ONCE OVER BY HIM; I WAS READY TO LEAVE AGAIN. I ARRIVED AT 11:30 AND WAS KEPT THERE UNTIL 5PM. I LATER FOUND OUT THIS KIA WAS 8,000 MORE. I WAS NEITHER OFFERED A DRINK OF WATER WHILE WAITING.
I ASKED FOR MY KEYS TO GET SOMETHING OUT OF MY CAR AND TRIED TO SLIP AWAY, 2 OTHER SALESMANS SHOWED UP AND SURROUNDED THE CAR, I FOLLOWED THE SALESPERSON BACK INSIDE ONLY TO BE ASKED TO WAIT A LITTLE LONGER,;THEN ONE OF THE OWNER-MAGR. CAME IN TO SWEETEN THE OFFER AND LOWER THE INT. RATE I EVENTUALLY SIGNED THE CONTRACT. TWO MAJOR THINGS I FEEL BAD ABOUT IS 1.
NOT BEING TOLD THE PRICE OF THE CAR WAS HIGHER THAN THE ONE I PICKED AND 2. BEING STRONGARMED, BY THEFINANCE PERSON.
I WAS NOT ALLOWED TO LEAVE WHEN I WANTED TO AND I WAS LURED BY THE LEASE PAYMENTS OF 99.00 AMONTH BUT NOT ALLOWED TO LEASE, BECAUSE I WANTED A SUNROOF. I WOULD ADVISSED ANYONE INTERESTED IN BUYING A KIA TO NOT GO THERE.
- Isolated and held hostage for 5 hours
- I really felt bullied
Preferred solution: Price reduction
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Verified Reviewer | Franklin, TennesseeI was robbed
Lousy salescrook!
Carnival Kia doesn't honor their word. Liars ??
Lied about Trim of Truck
They sold the minivan that I was getting financed for
Took my down payment then sold it for more money
DONT BUY FROM KIA IN FRANKLIN,TN
Carnival kia is full of clowns
Carnival Kia Nashville is a rip off!
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Given the opportunity any car dealer will treat you the same way, just leave.